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Customer Relationship Management

eCRM for Pre-Sales Telecalling Team

. Maximise Conversion of Digital Leads

INFOMAN eCRM Presales
for Presales Telecalling Team

INFOMAN eCRM Presales is designed to centralise all your lead and enquiries irrespective the brand, increase the performance of your telecaller using dialler, manage leads and enquiries from multiple sources, improve follow-up process, leverage your existing database to generate leads and configure PSF calls for taking customer review.

Benefits
of using INFOMAN eCRM Presales

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Centralise Multi-brand Data

Centralise all contact, lead and enquiries across multiple systems

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Increase Customer Lifetime Value

Single view for viewing complete customer engagement

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Optimise Resource Cost

Reduce duplicate leads and Dialer assisted calling

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Overcome Competition

Improve conversion speed using Multi brand lead generation

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Reduce Marketing Cost

Use existing database to regenerate leads at no cost.

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Centralise Follow-up

Monitor follow-up centrally in one application

Ready to Get Started

Request a demo of INFOMAN eCRM Presales to see how it can help your business? Understand how we help you boost revenues and better the performance of your team.

Features
of INFOMAN eCRM XChange

Lead Management

Tele Caller Process

  • Upload/Enter leads from Multiple Sources for follow-up
  • Validate and Follow-up using Call/Whatsapp
  • Generate leads from Existing Database using Powerful Search
  • Centralise Lead Management of multi brand multi location
Lead Management

Enquiry Management

DSE Process

  • Manage Sales Funnel with follow-up process for demo, test drive, booking
  • Dual Follow-upusing Telecaller and DSE to improve conversion
  • Take Customer Feedback at each stage for better customer experience
  • Intelligent Dashboard to show team and business performance
Enquiry Management

Dialer and IVR Integration

For Incoming and Outgoing Call

  • Record and Audit calls for improved customer experience
  • Simplify Calling process to increase calls per day
  • Improve Customer Experience for incoming IVR Calls
  • Intelligent Dashboard to show calling performance
Dialer and IVR

Whatsapp Integration

Automate customer engagement and experience

  • Send Whatsapp Campaigns based on customised data on 100+ parameter
  • Send Automated Whatsapp Messages based on a workflow you design
  • Send Multiple Whatsapp Format Templates depending on the Marketing Needs
  • View Messages and Send Replies within the same application
Whatsapp Messaging
Blog and News

ACS TECHBytes

Driving Sales Forward : The dual power of WhatsApp & Dashboards in PreSales

Digital tools have changed the Car Buying Experience forever

Is your enquiry management Cost efficient & aggressively monitored for conversion ?

From Footfall to Doorstep Sale

TESTIMONIALS

Clients Say About ACS

``It was not possible for us to grow/expand the business without the INFOMAN application.``

— Maruti Dealership in Delhi

``Our organization has grown tremendously and INFOMAN eCRM has played a major role in it.``

— Auto Insurance Broker in Bangalore
Customers

Providing Service in more than 100+ cities of India

22
Experience
600
Customers
800
Implementations
14000
Application Users
Audi
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Book your Demo

Contact Our Experts

We will understand your requirement to advise the right implementation path.