INFOMAN eCRM Presales is designed to centralise all your lead and enquiries irrespective the brand, increase the performance of your telecaller using dialler, manage leads and enquiries from multiple sources, improve follow-up process, leverage your existing database to generate leads and configure PSF calls for taking customer review.


eCRM for Pre-Sales Telecalling Team
. Maximise Conversion of Digital Leads
Benefits
of using INFOMAN eCRM Presales

Centralise Multi-brand Data
Centralise all contact, lead and enquiries across multiple systems

Increase Customer Lifetime Value
Single view for viewing complete customer engagement

Optimise Resource Cost
Reduce duplicate leads and Dialer assisted calling

Overcome Competition
Improve conversion speed using Multi brand lead generation

Reduce Marketing Cost
Use existing database to regenerate leads at no cost.

Centralise Follow-up
Monitor follow-up centrally in one application
Ready to Get Started
Request a demo of INFOMAN eCRM Presales to see how it can help your business? Understand how we help you boost revenues and better the performance of your team.
Features
of INFOMAN eCRM XChange
Lead Management
Tele Caller Process
- Upload/Enter leads from Multiple Sources for follow-up
- Validate and Follow-up using Call/Whatsapp
- Generate leads from Existing Database using Powerful Search
- Centralise Lead Management of multi brand multi location

Enquiry Management
DSE Process
- Manage Sales Funnel with follow-up process for demo, test drive, booking
- Dual Follow-upusing Telecaller and DSE to improve conversion
- Take Customer Feedback at each stage for better customer experience
- Intelligent Dashboard to show team and business performance

Dialer and IVR Integration
For Incoming and Outgoing Call
- Record and Audit calls for improved customer experience
- Simplify Calling process to increase calls per day
- Improve Customer Experience for incoming IVR Calls
- Intelligent Dashboard to show calling performance

Whatsapp Integration
Automate customer engagement and experience
- Send Whatsapp Campaigns based on customised data on 100+ parameter
- Send Automated Whatsapp Messages based on a workflow you design
- Send Multiple Whatsapp Format Templates depending on the Marketing Needs
- View Messages and Send Replies within the same application

Blog and News
ACS TECHBytes

Driving Sales Forward : The dual power of WhatsApp & Dashboards in PreSales

Digital tools have changed the Car Buying Experience forever

Is your enquiry management Cost efficient & aggressively monitored for conversion ?

From Footfall to Doorstep Sale
TESTIMONIALS
Clients Say About ACS
Customers
Providing Service in more than 100+ cities of India





