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CRM for Automobile Industry

Boost Revenue & Save Cost!

“Strong Top-line coupled with effective Cost management makes for a stronger bottom line.”
INFOMAN eCRM offers strategies with dual benefits of boosting revenues and saving cost

Customer Relationship Management

INFOMAN eCRM is a web based CRM solution that has helped our customer’s realize their sales & promotions goals through creative Pre-sale & Post-Sale CRM applications. We have proven expertise in Customer Facing applications for Automobile industry, Office Automation, Trading organisations & Service Industry .

Successfully implemented at 800+ sites including dealerships of Maruti Suzuki, Renault, Audi, Toyota, Jaguar, MG Motors, Fiat, Volkswagen, Nissan, Kia, Mahindra, Hyundai, TATA, Honda , Chevrolet, BMW & Mercedes.

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Features
of INFOMAN eCRM

Call Centre Operations

Design, Manage & Monitor all activities of Call Centers to achieve sales & service revenue targets.

Smart SMS & Bulk Mailing

Automated and personalised Thank You SMS (for visit / payment) , Reminders SMS can be sent to customers.

Dashboard

View the latest snapshot of business volumes & statistics, Trends, performance analytics updated after each transaction.

Automated Report

Daily status mails can be sent automatically to top management giving details of Enquiry received, conversions, Insurance sales, Service revenue etc.

Mobile Apps

Field executives can update information on payment collection, enquiry, customer details directly from the field.

Complete Life Cycle

Maintains history of all Pre & Post Sales interactions with customers for Pre-Sales Tracking, Insurance Renewal Follow-up and Service Marketing.

Ready to Get Started

Want to see what our INFOMAN eCRM can do for you? Let us show you with a free, personalized demo and get an inside look at how it can boost revenues and performance of your team

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Functional Areas
of INFOMAN eCRM

INFOMAN eCRM integrates entire data from sales, service and insurance and maintains it in a searchable and usable format. It may be utilized for generating business by creating upselling and cross-selling opportunities for the organisation. The 4 key business processes areas are

INFOMAN eCRM

Pre sales

  • Track enquiries for MUltiLocation / MultiBrand
  • Automated Thank You SMS for Sales / Visit
  • Bulk sales related promotional Mailers
  • Dual Assignment Of Enquiries to both Field executive and Telecaller for aggressive followups.
Demo

INFOMAN eCRM

Insurance

  • Data allocation based on Make, Mfr. Year, Location, Renewal Status
  • Track payments Received and Policy Distribution
  • Freebie Coupons Management - Define, Issue and track Redemption Of Freebie Coupons.
  • Instant analytics - conversion ratio analysis & performance analysis of insurance team.
Demo

INFOMAN eCRM

Service

  • Define Multiple Service Location Setup
  • Checkout complete previous Service history
  • Efficient Appointments & Pickup Management System
  • Close monitoring of Appointment targets Vs Achievements based on the appointment fixed.
Demo

INFOMAN eCRM

PreOwned

  • Automatic SMS to contact on completion of evaluation and generation of request.
  • Critical analysis of pending Evaluations sourcewise , evaluator wise etc.
  • Instant Stock View of Evaluated and Non evaluated vehicles based on Make, Model, Color etc.
  • Exhaustive reports matching requirements and existing available stock at all locations.
Demo
Blog and News

ACS TECHBytes

Is your enquiry management Cost efficient & aggressively monitored for conversion ?

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TESTIMONIALS

Clients Say About ACS

``It was not possible for us to grow/expand the business without the INFOMAN application.``

— Maruti Dealership in Delhi

``Our organization has grown tremendously and INFOMAN eCRM has played a major role in it.``

— Auto Insurance Broker in Bangalore
Customers

Providing Service in more than 100+ cities of India

22
Experience
600
Customers
800
Implementations
14000
Application Users
Audi
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We will understand your requirement to advise the right implementation path.